Terms of Service

Last updated: July 8, 2026

1. Scope of Services

These Terms of Service ("Terms") govern the provision of software engineering, web development, custom integration, and IT consulting services provided under the brand name IDH.ro, which is operated exclusively by ECOMPLEX.RO SRL, a company organized under the laws of Romania, with its registered address in Hunedoara County, registered with the Trade Register under no. J2023000287154, tax code (CUI) 47757945.

By engaging us for design, engineering, or consulting work, or by submitting a request through our website contact form, you agree to comply with and be bound by these Terms.

2. Client Engagements & Scope of Work

For each project, a separate written agreement, proposal, or statement of work (SOW) will be executed detailing:

  • The specific functional scope and specifications of deliverables.
  • Timelines, delivery milestones, and deployment processes.
  • Financial terms, pricing models (milestone-based, hourly rate, or fixed-fee), and payment schedule.

Any deviation, additional features, or scope changes requested after signing will be treated as a change order and may incur additional charges or affect delivery timelines.

3. Intellectual Property Rights

Unless otherwise specified in a custom services contract:

  • Upon receipt of full and final payment, ECOMPLEX.RO SRL transfers to the client the intellectual property rights and ownership of the custom code written specifically for the client's deliverables.
  • IDH.ro / ECOMPLEX.RO SRL retains all rights, titles, and interests in any pre-existing code libraries, utility scripts, boilerplate architectures, or software modules utilized to build client solutions.

4. Client Responsibilities

The client is solely responsible for:

  • Providing timely feedback, approvals, and assets (copy, graphics, brand resources, API credentials) necessary to prevent delivery delays.
  • Maintaining secure backups and access permissions of servers, hosting accounts, and third-party SaaS tools requested for integrations.
  • The legal compliance of their content, products, and terms of use listed on portals engineered by us.

5. Limitation of Liability

To the maximum extent permitted by applicable Romanian law, ECOMPLEX.RO SRL shall not be liable for any indirect, incidental, special, exemplary, or consequential damages, including loss of profits, revenue, data, or interruption of server operations arising from client system modifications or third-party API deprecations.

Our total liability under any service contract or agreement shall not exceed the total fees paid by the client for the specific service milestone causing the dispute.

6. Governing Law & Dispute Resolution

These Terms and any individual service contracts shall be governed by and construed in accordance with the laws of Romania.

Any disputes arising in connection with these Terms, if not resolved amicably through constructive negotiation, shall be submitted to the jurisdiction of the competent courts of Romania.

7. Contact Information

For any questions regarding these Terms, invoicing, or project agreements, please contact us at: